The Homie Guarantee

We want you to be happy with every HomieBites meal. If something goes wrong, we’ll make it right. Here’s when and how we handle refunds and cancellations.

When You’re Eligible for a Refund or Replacement

• Wrong or missing items in your order
• Quality issue (spoiled, undercooked, or not as described)
• Order cancelled by us (e.g. we couldn’t deliver)

When We Can’t Offer a Refund

• Change of mind after the order is prepared
• Delivery completed successfully and food was as described
• You weren’t available at the delivery time we agreed

How to Request a Refund or Replacement

Contact us as soon as possible—ideally on the same day—via WhatsApp or call. Tell us your order details and the issue. We’ll look into it and either arrange a replacement (e.g. next-day meal) or a refund as appropriate.

Timeline

We aim to respond within 24 hours. Refunds, when approved, are processed as per our payment method (e.g. UPI reversal) and may take a few days to reflect in your account.

Contact Us

WhatsApp or call: +91-9958983578. Address: A1-405, Panchsheel Greens, Noida. We’re your homies—we’re here to help.